Telephony IVR Solutions | Timecentre | Timecentre

Telephony – IVR

Telephony – IVR

TimeCentre TeleTrak is a telephone-based (IVR) data collection system that provides workforce management information to be used for job tracking, labor analysis, distribution, budgeting, and exports to payroll.

In remote sites, or when employees are in the field or on the road, time clocks and PC entry systems may be impractical.

TimeCentre TeleTrak gathers data from employees at any location with a touch-tone telephone. Employees respond to prompts on their location, job, or task by pressing keys on the telephone.

TimeCentre TeleTrak is ideally suited for home health care, security, sales, maintenance, installation and service technicians, delivery personnel, and temporary agency workers.