Customer Support

Feel free to contact us from 8:30 am to 8:30 pm EST Monday – Friday at 1.855.861.4378 | mailto :


TimeCentre is committed to providing the highest level of time and attendance technical support. If you ever have any questions regarding our products, you can be assured that your concerns will be answered in a timely manner. Our standard support hours are 8:30 am to 8:30 pm EST, Monday – Friday, where you can contact our technical support team. However, 24/7 support is available, where someone can provide you with technical assistance, any time of the day.

  • Support calls are normally answered within 30 minutes but may take up to 4 hours.
  • 24 hour replacement of all hardware covered under a support contract
  • Access to new product updates
  • Technical support via e-mail or phone EVALUATING AND RESOLVING THE INCIDENT
Employee eTimeclock

Employee eTimeClock

An easy- to-use application to record work hours and have them categorized by organizational level such as department, job, or other configurable labor categories.

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Customer Self Service Portal

Robust yet easy to use ticket management system, can now categorize, prioritize and assign every customer query coming in from multiple support channels.

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CALL US1-855-861-4381