As organizations grow in employee strength, it becomes increasingly vital to oversee effectively employee competence and performance; it should be done in a seamless and convenient manner. The larger an organization, the greater is the need to manage efficiently employees and ensure optimal productivity levels.
Employee engagement and productivity management
It is universal truth that happier employees are more productive, more loyal and likely to remain longer in an organization. This has direct correlation with their punctuality, enthusiasm, creativity, productivity and ultimately value addition to the organization.
Gallup defines engaged employees as those who are involved in, enthusiastic about and committed to their work and workplace. Consulting firm Deloitte defines employee engagement as an employee’s job satisfaction, loyalty and inclination to expend discretionary effort toward organizational goals. What’s immediately striking in the two definitions is commitment and involvement of the employee, which in turn lead to increased productivity in the workplace.
As organizations mature, they find various initiatives and ways to engage with employees, prioritizing the goal of increasing productivity and adding value to the organization. How can organizations measure or track productivity?
The role of employee data-collection software
Technology plays a critical role in measuring employee productivity with a choice of customizable software, made available for organizations. What Employee Data Collection (EDC) software does is to facilitate managers, HR professionals and top management of an organization with real time data on their employees.
While ensuring that this form of data collection does not invade the privacy of employees, EDC software can provide live dashboards on various metrics as required by the management.
Types and features of EDC software
Broadly, employee data-collection software can serve to compute productivity, process payroll, calculate leave or absenteeism, track attrition, measure employee orientation, clock activity time for tasks and garner employee feedback. Most of the working class would be familiar with some form of EDC software such as the punch-in machine or finger print machine at the entrance of the workplace. What these devices do is to generate data on employee work hours, absenteeism, lunch breaks and vacation time to name a few.
Several companies make available EDC software, and every such product can be customized to the specific needs of an organization. Managers can get real-time dashboards on their mobile phone via an app, which can tell them details of time spent on projects or even tasks within projects. EDC software can also work effectively to communicate messages with employees, especially if organizations are spread across locations and geographies.
TimeCentre TeleTrak is the exciting software, eminently suited to organizations that are spread across remote locations or have employees working from home, far-flung sites and temporary offices. In such locations having fingerprint, time clock, or punch-in machines may not be practical.
Telephone-based IVR solutions are the most effective answer here. In such cases, an employee simply uses a smartphone and follows a quick set of prompts to log in information. This is also an effective way for organizations to stay in touch with employees in remote locations, and engage with them on a regular basis.
Measuring employee productivity triggered by effective employee engagement activities will help organizations deliver more value to customers. It ensures at the same time high retention rate of happier and committed high value employees. Employee data-collection software is the most effective way to measure employee productivity in real time.